NAC CONDUCTS AIRPORT SATISFACTION SURVEY
05 Nov 2019
NAC is conducting a stakeholder/customer satisfaction survey for two weeks, from Wednesday 6 November 2019 at its eight airports and customer/stakeholder’s cooperation will be appreciated.
NAC have appointed a consultant, Sustainable Development Africa (SUSDAF), to conduct NAC Stakeholders and Customers Satisfaction Survey. The main aim of this survey is to enable the company gain enhanced understanding of customers’ satisfaction towards NAC service delivery.
Furthermore, the opinions, perceptions and views obtained from customers and stakeholders will amongst other reasons be used to inform the drafting of NAC`s strategic plan for the next five (5) years.
Feedback from stakeholders/customers will be treated with the strict confidentiality and will only be used by NAC to improve service offering to our customers.
Please spare some time as your participation will make a difference for improved airport convenience.